How To Start a Massachusetts LLC (2024)

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Due to its thriving economy and highly skilled labor force, Massachusetts is a great place to start a business. One of the most common business entities among entrepreneurs is an LLC.

Forming an LLC in Massachusetts is relatively straightforward. Here are 11 steps to make it happen.

What is an Limited Liability Company (LLC)?

An LLC, or limited liability company, is a type of business entity popular among small business owners due to financial liability protections and potential tax benefits. Unlike owners of sole proprietorships, LLC owners create a separate legal entity for their business, meaning they’re not financially responsible for claims brought against their company in a lawsuit.

LLC owners are known as “members.” There are two types of LLCs: single-member and multi-member. Single-member LLCs have only one owner, while multi-member LLCs have two or more owners.

Massachusetts LLC formation services

Forming an LLC has its challenges. That's why there are services like ZenBusiness and LegalZoom to help.

• ZenBusiness: A popular formation service with fast turnaround and has served over 500,000 businesses. It offers a $0 option plus state fees. ZenBusiness also has excellent customer support and offers extras like free operating agreement templates and registered agent services. 
• LegalZoom: A highly reputable LLC formation serviced that's served over 4 million businesses. It also offers a $0 option plus state fees. It also offers attorney consultations, business document templates, and assist with getting an EIN. 

Both of these services take anywhere between five and ten minutes to file an LLC in Massachusetts. The other option is to file your LLC paperwork on your own, which can take over an hour and cost pretty much the same. 

How to start an LLC in Massachusetts in 11 steps

1. Name your Massachusetts LLC
2. Choose a resident agent in Massachusetts
3. File your Massachusetts LLC certificate of organization
4. Get a federal employer identification number (EIN)
5. Create a business plan
6. Obtain business licenses and permits
7. Understand Massachusetts tax requirements
8. Prepare an operating agreement
9. Examine business insurance options in Massachusetts
10. Understand financial considerations
11. Market your LLC

1. Name your Massachusetts LLC

Your LLC name defines your corporate identity. Think of a name that’s catchy, short, and stands out. Your LLC name should convey what your company does. Before locking in your name, ensure a suitable domain name is also available so consumers can easily find you online.

In Massachusetts, these are the specific guidelines to follow when naming your LLC. The name must:

• Be available. You can’t choose a name already taken by another company. Search this database of Massachusetts business entities to check the availability of your desired name.
• Include the necessary words. Your Massachusetts LLC’s name must contain one of the following words or abbreviations: "limited liability company," "limited company," "LLC," "LC," "L.L.C.," or "L.C."
• Be dissimilar from the name of a government agency. For example, you can’t name your company “Massachusetts Department of Transportation LLC” or “FBI LLC.”

2. Choose a resident agent in Massachusetts

A resident agent—called a registered agent in most other states—is an individual or business entity that serves as your LLC’s official representative. Your resident agent is responsible for handling legal documents, tax forms, and other correspondence with the state government.

You may appoint yourself or another company employee as your resident agent, as long as your appointee resides in Massachusetts and can accept documents during standard business hours. You can also hire a registered agent service to handle government correspondence on your behalf. These professional services charge you a fee, but can free up your time to focus on growing your company.

3. File your Massachusetts LLC Certificate of Organization

To officially establish your company as an LLC in Massachusetts you must fill out the Massachusetts Certificate of Organization form, which asks for information about your LLC, including your company name, office address, resident agent’s name and address, and purpose of the business.

File your forms with the Secretary of the Commonwealth of Massachusetts. You can file online or download your Certificate of Organization and mail it to this address:

Secretary of the Commonwealth,
One Ashburton Place,
Room 1717,
Boston,
Massachusetts 02108-1512.

There’s a $500 filing fee to submit a Certificate of Organization. If you file your form in person or by mail, make your check payable to “The Commonwealth of Massachusetts.”

Once you receive word that the Secretary of the Commonwealth has approved your certificate, your LLC is officially recognized as a business entity in Massachusetts.

4. Get a federal employer identification number (EIN)

The Internal Revenue Service requires all LLCs to obtain a federal employer identification number (EIN) (also called a federal tax ID number), which works much like an individual’s Social Security number. This nine-digit number allows you to file federal and state taxes, open a business bank account, hire employees, and obtain lines of credit. To get an EIN for your company, visit the IRS website.

5. Create a business plan

A business plan is useful for establishing your company’s goals and laying the foundation for a successful launch. It also makes it easier for you to secure financing through small business loans or from investors. A workable business plan includes a summary of your company, a description of its products or services, logistics/operations plan, marketing plan, market analysis, and a company organization chart.

6. Obtain business licenses and permits

To ensure your LLC follows all federal, state, and local regulations, it’s vital that you obtain all necessary business licenses and permits. Requirements vary depending on your specific industry or business type (i.e., retail, transportation, health care, real estate). Visit the following links to help you determine your LLC's license and permit needs:

• Licenses and Permits by Business Type
• State and Federal Business Regulations
• Expedited Local Permitting Info
• Building Code Info

7. Understand Massachusetts tax requirements

The Commonwealth of Massachusetts taxes business transactions of physical goods at a sales tax rate of 6.25% with some notable exceptions—clothing, groceries, medicine, and prescription medicine are all tax-exempt products.

Massachusetts does not require businesses to collect taxes on the sale of digital goods, like music files and stock photos downloaded online, with the sole exception of pre-written computer software sold online.

In Massachusetts, you only need to charge sales tax on out-of-state sales if your business has a physical presence in another state. For a more in-depth overview of taxable goods and services, refer to the Massachusetts Department of Revenue.

To ensure you comply with Massachusetts tax requirements, take the following actions if they apply to your business:

• Register for a seller’s permit. If your LLC needs to charge sales tax on goods or services, you need to register for a seller’s permit via the state’s MassTaxConnect system. This authorizes your LLC to collect sales tax.
• Register for employer taxes. Any business with employees in Massachusetts must sign up for the unemployment insurance tax through the Department of Unemployment Assistance’s website, and register for Employee Withholding Tax using the state’s MassTaxConnect System.
• File sales tax returns on time. Businesses that collect less than $100 per year in sales tax only need to file a sales tax return once a year; businesses that collect up to $1,200 in yearly sales tax must file quarterly; businesses that collect more than $1,200 per month in sales tax must file monthly.

8. Prepare an operating agreement

An LLC operating agreement is a legal document that outlines how your Massachusetts LLC conducts business. Massachusetts does not require your LLC to have an operating agreement, but it’s a good idea to make one and have it readily available to reference to prevent internal conflict. Operating agreements often contain:

• Profit and loss distributions
• Management and voting powers
• Purpose of the business
• Liability clauses
• How to handle changes to membership structure
• Capital contributions
• Information about the certificate of organization
• Information about how to dissolve the business if desired

9. Examine business insurance options in Massachusetts

Depending on the type of work undertaken for your LLC, you may require different types of business insurance.

All Massachusetts LLCs are required to have workers’ compensation insurance to help cover the costs of medical expenses for work-related employee injuries.

You may want to consider these additional types of insurance to protect your LLC and personal assets in the event of a misfortune:

• Commercial auto insurance. Auto insurance for accidents involving business vehicles.
• General liability insurance. General liability insurance covers your LLC against any legal actions resulting from accidents, injuries, or negligence.
• Professional liability insurance. Professional liability insurance provides coverage for any damages due to claims of negligence or misconduct.
• Commercial property insurance. Similar to homeowner’s insurance on a house, commercial property insurance protects your Massachusetts LLC from costs associated with fire or weather damage, or theft.
• Cyber liability insurance. Protects your LLC from costs associated with cyber threats, like data breaches and ransomware.

10. Understand financial considerations

Starting a business can be costly, and you might need to make other investments beyond applying for an LLC to get your Massachusetts business up and running. Consider, for example, the costs of employee salaries, marketing, renting office or retail space, inventory, equipment, raw materials to make your products, and computer software.

To cover these costs you can take out a small business loan or apply for other types of financial programs, like Shopify Capital.

11. Market your LLC

Develop a marketing strategy to ensure your new LLC stands out from the crowd. First, design a brand logo that expresses your company’s mission and embodies its identity. Then construct a marketing plan to increase your LLC’s visibility. Effective methods for reaching your company’s target market include creating a website, building a social media presence, digital/print advertising, and creating video marketing campaigns.

Is a Massachusetts LLC right for you?

A Massachusetts LLC comes with advantages for entrepreneurs. These include:

• Pass-through taxation. LLCs have a “pass-through” tax structure, meaning the company doesn’t pay federal corporate taxes on its profits. Instead, the LLC is taxed at the personal income level of its members. The only exception to this rule is if the LLC elects to be taxed as a C corporation, whereby all business profits are taxed at the corporate tax rate.
• Personal asset protection. An LLC protects its owner(s) from legal damages or financial liability in the event that someone sues the company or the company goes under. This means the owner(s) are in no danger of losing personal assets, like houses and vehicles. However, LLC owners are still liable for acts of their own negligence.
• Easy to form. Compared to more complex types of business entities, LLCs are relatively simple to set up. Massachusetts limited liability company owners typically only need to file a Certificate of Organization form and pay a formation fee of $500.
• State support and resources. Massachusetts offers various resources and support for small businesses and LLCs, including the Massachusetts Small Business Development Center Network (MSBDC) and other state-run programs.
• Strong economy: Massachusetts has a strong economy with a mix of sectors like biotechnology, financial services, hospitality, and manufacturing.

Some drawbacks of forming an LLC in the Commonwealth include:

• High filing fees: The costs associated with forming and maintaining an LLC are higher than other states.
• Business costs: High taxes and regulatory costs can be burdensome for businesses. While the state offers many advantages, the cost of doing business is higher compared to other states.