Shopify Ping
Use the power of chat to grow your business
Shopify Ping is a free messaging app that lets you spend more time with customers and attract new shoppers.
Download the free iOS appIn-chat selling
Give your customers a better buying experience
Share products and discount codes
Since your store and customer conversations are together in one place, it’s simple to share items, make sales, and build strong relationships.

Help customers make purchases instantly
Without leaving the chat, customers can buy products directly with just a few taps using Apple Pay.

Simple organization
Keep your messages in one place
Focus on customer conversations
Instead of switching between chat apps, save time and manage customer service from Shopify Ping.
Integrates with your favorite apps
Shopify Ping works with Shopify Chat, Apple Business Chat, Facebook Messenger, and more coming soon.

“Shopify Ping makes it so easy to chat with my customers on the go! Plus, all the conversations are kept organized in one app.”
Justin | Neptune & Co.

Marketing automation
Promote your store
Get expert marketing advice
Expand your reach with help from your virtual assistant, Kit, built-in to Shopify Ping.
Turn shoppers into customers
Attract new shoppers to your store and spark conversations to boost sales.
